INTRODUCING
Kholoda Level 1 Helpdesk Technician Course
Transform from a total beginner to an Entry Level IT Professional
About this course:
Ideal for career starters
Self-paced with live classes
Hands-on at home computer lab kit
Training for A+, Network+ & Security+
Internship opportunities
Resume, interview and career guidance
Start Your IT Career:
We focus on preparing individuals for success in entry-level IT roles. Through our flagship course, students gain the comprehensive skills needed to excel as versatile and skilled technology specialists.
Total beginners looking to get into the IT industry.
Individuals with some experience but no clear direction.
Career switchers aiming to pivot into the tech field.
Anyone passionate about tech, problem-solving, and interested in IT.
Why consider a career in IT?
Meaningful work - IT professionals contribute to technology that changes the world.
Continual learning - the landscape is ever-evolving, offering new challenges and opportunities to stay engaged.
Good compensation - IT jobs offer competitive salaries with the potential to work worldwide. English is the global language of IT.
Career flexibility - various niches like support, engineering, management, architecture, development, sales, etc.—allowing for growth and exploration.
Lasting knowledge - what you learn is yours to keep throughout your career. Wider understanding of different technologies will make you a more well rounded professional.
Future-Proof Skills - As technology advances, IT professionals stay at the forefront of innovation, making their skills invaluable for years to come.
How to get into IT
In this section, our students will learn the Kholoda recommended path to enter IT industry. We discuss different type of job types available, duties, and the benefits/drawbacks of each position type. Some positions might offer bigger opportunity to learn and grow as a professional while you work, while others might be more tranquil however your access to different technologies will be limited.
Technical Training
Students will be provided with video training materials for the A+, Network+ and Security+ certifications. The training videos are pre-recorded and are always available. Exam attempt fees are included in the tuition (Limit is 2 attempts per certification, after that, students may purchase additional exam vouchers). We also have live classes running weekly 9AM-1PM PST that will cover the topics below. The live classes are a mix of lectures and hands-on follow along with the instructor.
Labs
Get hands-on experience with an at home computer lab. Our program includes a complete setup designed to give you practical skills: a computer, network switch, cables, and essential testing and cabling tools. Whether you're just starting or looking to upskill, this lab helps you build, troubleshoot, and master real-world IT scenarios.
Internship
As part of training, students have several options for a non-paid internships. You will have a chance to work on a real in-production projects and showcase your contributions and experience on your resume. The internships are optional however they are highly recommended.
Career Guidance
As our students approach the completion of the program, we provide personalized support to help them transition into the job market. We work closely with each student to craft a professional resume and guide them through the job search process.
The following topics will be discussed in the live weekly classes
(Running Saturdays 9AM-1PM PST, these sessions are recorded):
Ticketing Systems
Customer Service
Remote Management
Troubleshooting
Problem Solving Logic
Resources and AI Usage
Escalation Logic
Working with Vendors
SIEM and Alerting
EDR & XDR
Basics of Scripting
Tools & Automation
Linux 101
Cloud Platforms
Project Training
On-Call Discussion
On-site
Leveraging Overtime
Documentation
Dispatching
Compliance
Security Frameworks
Exam Prep
Career Navigation
Work/Life Balance
Travel
Interview Practice
Hands-on Labs
Along with live classes and training materials, our students have access to our community chat, weekly live Q&A session, resume assistance, job search training, practice interviews, interview questions database and on-going post graduation career support.
Our students must be able to study, advance, and dedicate about 20 hours a week for this course.
While there are no guarantees of a job, this course will equip you with the fundamental technical and non-technical knowledge to be a highly qualified candidate for these positions.
Our admission process begins with a phone call with our admissions department. During this interview we will see if the candidate is the right fit for the program and possesses the qualities needed for successful completion. Click the button below to schedule a call and start the application process.
Course duration: 7-9 Months
Course cost: $5999 or 12 monthly payments of $499
Fully online live and pre-recorded classes.
CAREER-FOCUSED TRAINING
Our programs teach the in-demand skills employers need, equipping you for success in high-growth industry.
NO PRIOR EXPERIENCE NEEDED
We’ll guide you from where you are now to where you want to be, no matter your current skill level.
A SMART INVESTMENT
Affordable pricing and flexible payment plans make advancing your career more accessible and less stressful.
END-TO-END SUPPORT
We're here for you every step of the way—from the moment you sign up to the day you complete your program.
Frequently Asked Questions
Do I need a college or a university degree/diploma for this course?
No university/college degree/diploma is required to take our course.
How long is the course?
The course is self paced. The videos for the A+, Network+ and Security+ training are pre-recorded. Live class curriculum is 5 months. Average training completion time is 7-9 months if a student allocates about 20 hours per week for it.
What is required from the student?
Equipment: A computer with a stable internet connection, camera and a microphone. Time: about 20 hours a week study time.
What is the refund policy?
You have two weeks (14 days) after payment to cancel your purchase.
Why choose Information Technology ?
356,700
Job openings are projected each year, on average, due to employment growth and the need to replace workers who leave the occupations permanent per Bureau of Labor Statistics.
6%
Overall employment of computer support specialists is projected to grow 6 percent from 2023 to 2033, faster than the average for all occupations.
$59,240
The median annual wage for computer user support specialists was $59,240 in May 2023 per Bureau of Labor Statistics.
Office:
732 S 6TH ST #4252
LAS VEGAS, NV 89101
Call 702-980-3204
Email: [email protected]
Site: www.kholoda.com